Communicating For Success
A Program For Administrative/Support Staff

A 1-Day Workshop

The Need

After support staff members understand their roles and responsibilities, they need advanced communications skills to allow them to interact more successfully. Support staff employees must mesh their communication style with the styles of their managers to successfully carry out assignments and meet deadlines. They must also communicate successfully with peers over whom they have no authority in order to build an effective support network.

Our Solution

In Communicating For Success, participants will develop skills and practice techniques designed to help them:

The Logistics

Communicating For Success is delivered in one day with up to 20 participants.  In addition to instructor commentary, this highly-interactive program utilizes action learning techniques such as group discussions, case studies and experiential exercises to convey learning points. Action planning and business applications are spread throughout the course to ensure that participants will apply their new skills.

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